Returns and Refunds will be processed as per the airline fare rules and
cancellation policy. Such refunds shall be subject to Flynterest
receiving the same from the airlines. However, the convenience
fee paid to Flynterest paid at the time of booking is a
non-refundable fee.
All cancellations made directly with the airline need to be
intimated to Flynterest, in order to initiate the process of
refund. The processing time for refunds may vary depending on
the mode of payment, bank etc. The refund shall be processed
after deducting the Flynterest service fee which is independent
of the convenience fee as mentioned above.
The refund will be credited to the same account from which the
payment was made. For example, if the Partner used a credit
card, Flynterest will make an appropriate charge reversal to the
same credit card; like-wise if the Partner used a debit card,
Flynterest will credit the money to the same debit card.
In the event of cancellation and refund of partially utilized
tickets, upfront discount and promo code discount availed at the
time of booking would be deducted from the refund amount.